WHAT IS YOUR RETURN POLICY?

RETURNS

No returns or exchanges allowed, except for if flaws in workmanship are found (as long as the items have not been worn or used). 

In the event that there are workmanship flaws with any item you purchase, we accept returns on only clothing items, unworn and intact. Please contact us at hello@yaimamess.com to approve an exchange. We reserve the right to deny refund to sender without prior return approval. Only unworn items will be accepted for returns/exchange within 7 days of when the item was delivered to you. 

Our designs are all printed on demand so for this reason, we will only return items if they are defective or damaged so make sure you're deciding on the right size and color perfect for you, If you need to return it for the same item due to damages, send us an email at hello@yaimamess.com for prior Approval

Non-returnable items:

Gift cards

SALE ITEMS (if applicable)

Only regular priced items may be returned or refunded, unfortunately sale items cannot be returned or refunded.

Downloadable software products

To complete your return, we require a receipt or proof of purchase. 

WHAT IS YOUR GIFT RETURN POLICY?

The Same return rules apply for gifts ie 

Returns  Policy

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return if the return is approved

Once the returned item is received, a gift certificate will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, Have them contact us with order information and once everything checks out and the return has been completed, we will send a refund to the gift giver and they will decide if the gift credit  will be given to the gift receiver or a refund to original payment method will be issued. 

EXCHANGES (if applicable)

Our designs are printed on demand so for this reason, we will only exchange items if they are defective or damaged so make sure you're deciding on the size and color perfect for you! If you need to exchange it for the same item due to damages, send us an email at hello@yaimamess.com

If you haven’t received a refund yet, first check your bank account again then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@yaimamess.com

You can select your preferred payment method at checkout.  We accept secure payments for both local & international customers via Credit Cards, Debit Cards, PayPal 

Note: An additional exchange fee may apply if your currency is other than US dollars.

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Shipping Cost:

We offer FREE shipping on orders:

• USA | over $60

• WORLD | over $100

For FREE shipping, please note that the TOTAL of your order still needs to reach $60 for the USA | $100 for the WORLD even when using a discount code. Only one coupon can be applied per purchase. There is no tracking information on international shipments.

WHAT ARE THE SHIPPING ON RETURNS POLICY?